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Shopify

Answer your shoppers faster and deliver a delightful support experience
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Build one central inbox to handle all your conversations with leads and customers

Never miss another message from your customer. Whether it’s coming from chat, emails, WhatsApp, Messenger, SMS, phone calls, or Instagram, everything is centralized in your team inbox. Combined to Shopify data and many other integrations, you got everything you need to solve customers’ requests faster.

Join the dot between Shopify and your e-commerce Helpdesk

View customers’ order history straight in your inbox as you handle their requests. No more repetitive questions, you have everything you need to make it unique and personal.

Refund and access orders from your ecommerce helpdesk

Access orders’ details in your team inbox, refund customers from your ecommerce helpdesk, or get direct access to your customers’ details in Shopify so you can modify a shipping address.

Make your customers feel unique

Leverage the power of Crisp to insert data provided by your Shopify store in your conversations. Combine automated email sequences with Shopify data to send the right message at the right time.

Automate the boring ecommerce stuff

Crisp offers a chatbot that helps you to automate conversations based on customers’ intent. Combine it with a knowledge base to make your customers autonomous 24/7 and reduce the total amount of tickets you receive every day.

About
Developer

Crisp IM

Information

Created: 8/2/2016

Updated: 8/18/2021

Category: CMS

200,000 brands are already using Crisp to improve their customer experience

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