Klaviyo

Unify support and marketing data to better engage, personalize and measure.

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Make your support team more productive

Crisp integration for Klaviyo allows you to join the dots between customer support interactions through any channels (including Klaviyo SMS) and your marketing campaigns pushed through Klaviyo. Thanks to an automated sync between Crisp and Klaviyo, customer support reps can access data right from Crisp Workspace and trigger actions to prevent them from switching between tools.

Deliver faster response time, no matter the channel

As a dedicated help desk for sales, support and marketing, Crisp offers a shared inbox that allows anyone from the company to better collaborate, helping teams to resolve issues faster. Using Crisp helpdesk and live chat, teams can connect phone calls, shared emails, Messenger, Klaviyo SMS or WhatsApp Business to one unified inbox and leverage the power of artificial intelligence to trigger

Winback customers with negative satisfaction scores

Configure a winback flow triggered from “Conversation resolved” event/metric to customers who have left a negative customer satisfaction score. Use the conversations’ content and custom tagging to further personalize the experience.

Grow your email list automatically

Through a unified, multichannel customer service help desk like Crisp, companies are not missing any new users and can benefit from the Crisp for Klaviyo automated synchronization. Grow your email list on autopilot thanks to all the communications’ channels being tied and synchronized with your one and unique inbox.