Jira Service Management

Create requests directly from a chat, link requests to conversations, and share them with customers.

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Create requests from a conversation

Create requests directly from a conversation. Our plugin supports choosing custom issue types and provides the ability to choose which fields to render.

Create a support experience

Create an end-to-end support experience for your customers by linking a Service Management portal link to your newly created requests. Allow customers to track and comment on requests you created directly from your Crisp inbox. For even more transparency, you can enable including attachments and a full transcript to all new requests.

Attach requests directly to conversations

Allow your team of operators to look back on related requests right from your Crisp inbox. Our plugin allows you to link any request directly to a conversation with your customer.