Back in the day, companies had to switch from their customer support tools to their management project to share customer feedback or bugs with the product or the tech team. Using our Trello integration, you can now centralize all your customer feedback in one central place. Create conversations from Crisp to a Trello card without leaving your team inbox. What’s great? Crisp connects emails, Chat, Instagram or Messenger, and many other channels so you really don’t have to switch tools anymore.
From your Trello dashboard, you can find details about each conversation that has been linked to a specific card. This way, anyone within your organization can have access to details about product feedback or a bug shared by a customer on any channel. Depending on the way you use Trello, this Trello integration for your customer service team can help you to streamline your data-sharing process within your company.
Sharing information within your organization can be painful and time-consuming. Using The Trello integration, you can search for existing cards. Helping your teams to avoid duplicating information and miss-sharing within the organization.