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5 advanced features you didn't know about Crisp
This webinar is free and set to introduce you the software as you recently signed up to our software.
This is a great way for you to better understand what you can get from Crisp.
What you'll get from this session :
- A product overview to help you find your beloved features 😍
- A deep introduction to Crisp Shared Inbox, Triggers, Canned Responses, Private notes,
- Customization, Knowledge Base, Campaigns & Chatbot ⚡️
- Q&A sessions for answering all your questions about Crisp 📚
Gehost door
Belangrijkste momenten
- 00:00
- Introduction
- 01:50
- Live Chat Introduction
- 02:40
- Automated live chat messages
- 08:30
- Conversations Ratings
- 08:50
- Shared Inbox benefits
- 13:10
- Canned Responses (also known as Saved Replies)
- 17:30
- 5 Advanced features: Summary
- 18:10
- A modern way of dealing with a customer support ticket
- 19:21
- Qualifying and segmenting customers and leads
- 22:16
- Create a tracking plan to automate customers relationship
- 24:00
- Enrich users profile using customers interactions
- 26:30
- Merge conversations between unknown users and logged in customers
- 27:25
- Automate Crisp bot interactions
- 28:53
- Create chatbot scenario with our visual bot editor
- 33:05
- Introduction to Crisp CRM
