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5 advanced features you didn't know about Crisp

This webinar is free and set to introduce you the software as you recently signed up to our software.

This is a great way for you to better understand what you can get from Crisp.

What you'll get from this session :

  • A product overview to help you find your beloved features 😍
  • A deep introduction to Crisp Shared Inbox, Triggers, Canned Responses, Private notes,
  • Customization, Knowledge Base, Campaigns & Chatbot ⚡️
  • Q&A sessions for answering all your questions about Crisp 📚
Hosted by
Antoine Goret
Marketing & Sales

Key Moments

00:00
- Introduction

01:50
- Live Chat Introduction

02:40
- Automated live chat messages

08:30
- Conversations Ratings

08:50
- Shared Inbox benefits

13:10
- Canned Responses (also known as Saved Replies)

17:30
- 5 Advanced features: Summary

18:10
- A modern way of dealing with a customer support ticket

19:21
- Qualifying and segmenting customers and leads

22:16
- Create a tracking plan to automate customers relationship

24:00
- Enrich users profile using customers interactions

26:30
- Merge conversations between unknown users and logged in customers

27:25
- Automate Crisp bot interactions

28:53
- Create chatbot scenario with our visual bot editor

33:05
- Introduction to Crisp CRM

Get to know Crisp in its detailsWe recorded videos on various topics to offer you general knowledge about Crisp software.Go to our YouTube channel