Social media has become an important medium for brands to communicate with customers or leads. Moreover, users are getting used to contact companies straight from social media. That's why it's now vital for companies to build the best social media customer service. With Crisp, you can centralize all your incoming messages in one social media inbox and reply to them. It's totally transparent for your customers and it comes with dedicated features for a delightful experience.
Messaging as a customer service channel is no longer the future, it's a must-have. Through social channels, customers can now get in touch with your company as they would chat with their friends.