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Building a multilingual chatbot - Step by Step - Crisp

Looking to create a chatbot that is able to answer customers' questions in his own language? We've covered your back!

Through this tutorial, you'll build a chatbot that will be able to speak users' language. Whether it's french, german, Chinese, or Italian, you'll be able to make the most of it and offer multilingual customer support, 24/7!

It doesn't require any coding skills, simple logic and a bit of time will be enough to launch your first multilingual chatbot.

Willing to bring more efficiency and automation to your multilingual chatbot? You can use our API to build a chatbot that will connect with software like Dialogflow and use languages such as Python.

With this example, you'll be able to create your own multilingual chatbot.

Discover our chatbot feature here:

Hosted by
Antoine Goret
Marketing & Sales

Key Moments


Set a name to your chatbot scenario

Define channel and words on which the bot should trigger

Check users' language

Apply different behavior based on users' language

Build your own multilingual chatbot

Get to know Crisp in its detailsWe recorded videos on various topics to offer you general knowledge about Crisp software.Go to our YouTube channel