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What are the benefits of Crisp Shared inbox?

Crisp Inbox is one of the main features of Crisp. With Crisp Inbox you can build an all-in-one multichannel customer support platform.

Crisp inbox is the perfect tool to empower your customer support and delight your customers.

Our shared inbox is the perfect tool to empower collaboration and get more work done inside your company through dedicated features that will empower your teams.

Enjoy this video to discover the benefits of your shared inbox and start to create one inside your company.

Hosted by
Antoine Goret
Marketing & Sales

Key Moments

0:15
Build a multichannel inbox

0:26
Receive real-time notifications

0:31
Simply assess conversations' status

0:35
Filter conversations

0:50
Assign conversations manually and automatically

1:00
Tag conversations and use private notes to increase collaboration

1:08
Get specific data about your customers

1:28
Edit messages using a Rich Text Editor

1:36
Set reminders to follow-up on conversations

1:40
Set shortcuts to increase first response time

1:43
Browse knowledge articles straight from the inbox

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