See other videos

Automate routing rules to assign customers to the right department with Chatbot

Looking for a way to automate customers' assignment depending on their needs? With Crisp, you can create a chatbot that will help you to create routing rules to assign customers to the right department.

Hosted by
Antoine Goret
Marketing & Sales

Key Moments

0:59
Create a Picker block

2:37
Create the branches to match your buttons

3:42
Add a segment for each of your buttons

5:50
Create an routing rule based on the segment you set with the bot

Attend to our next Live Class TrainingThese free interactive sessions are designed to offer you general knowledge about Crisp software.Register