Increase collaboration with private notes

Forget about CCs or BCCs inside your emails for internal communication

Private Notes is a simple yet very handy feature that enables you to take notes about your customers or lead during the conversation inside your shared inbox.
The next time your customer comes back, you will know what is going on with a quick glance at your notes. Internal notes are the best way for your team to collaborate in real time inside your shared inbox.

Centralize customers' problem

You'll never leave an operator with no information. Notes are up anytimes.

Share data instantly

Mention another agent so he can join the conversation.

Increase collaboration

Multichannel request isn't a problem anymore

Ready to kickstart private notes