Measure customer satisfaction with conversation ratings

Build the best customer experience by understanding the quality of your customer support inside your shared inbox. Simply measure customer satisfaction with conversations' ratings and improve your customers' experience.

Customer satisfaction is a key metric to fuel your word of mouth. With our shared inbox, you can send satisfaction surveys that will let your team better understand how your customers are happy with your support. In order to make your customers' experience easier, the survey is very simple and will also let your clients give some comments regarding thir experience. Simply measure customer satisfaction with Crisp conversations' ratings.

Improve customers experience

Get ratings for every conversations and measure customers' satisfaction inside your shared inbox

Follow-up on customers' ratings

Access detailed ratings and quickly get in touch with your users

Monitor customers' satisfaction over time

Conversation ratings are available in Crisp analytics so you can access them when you need.

Ready to kickstart conversations' ratings?