Integrations

Twilio SMS

Receive and reply to Twilio text messages

This plugin lets you connect an SMS phone number to Crisp. You can now provide an SMS phone number to your customers and manage all your SMS queries with a Team Inbox and reply as a team. It also lets users to be notified on their phone

Some benefits of using this integration:

  • Avoid distraction by keeping all your SMS in Crisp

  • Be more productive with the Crisp Inbox features (Knowledge Base, Shortcuts, Assignments)

  • Send files and images. (MMS is only compatible in the US and Canada)

  • Notify users on their phone when they are not available on their desktop

  • Build an SMS bot in a few minutes