Personalize your engagement with tags and segments

Segment conversations and customers to group them into behavioral cohorts

Personalization is at the heart of customers' experience because it lets you increase sales, onboard new users and grow faster the best way. With Crisp, you can tag each users and conversations to retarget them with the right message. Segments conversations by tagging them manually or automatically to strengthen your customers' relationship.

Make Message Resonate

Target people based on who they are and what they do on your website or product

Automate segments' assignment

Use the JS SDK or the chatbot to group users automatically based on their interactions

Track data

Better understand customers' lifecycle using analytics dashboard for your segmentation

Ready to kickstart your conversations' segmentation?