The Crisp inbox synchronizes messages across all members of your team.
Offline? Crisp notifies the right person, every time. From your desktop computer, mobile device, or email, you will never miss a message.
Crisp also supports office hours, which allows you to set up availability windows for each of your agents. This means no messages outside of set hours period.
Share a note with colleagues in private to keep them up to date about conversations with customers.
WIth Crisp, you'll see what your colleagues are writing real-time, so you can monitor chat and keep informed.