{"slug":"crisp-vs-drift","id":"605485cf45f9741eefb9257d","uuid":"27167af4-7760-4c4d-9c84-a728af303df2","title":"Crisp Vs Drift - features and pricing comparison","html":"

Building a conversational relationship with leads & customers is becoming a norm in 2019. Since 2015, Drift is on a mission to turn the internet into a conversation. Let's have a look at what they've built and how Crisp can be compared to this solution.

Why should you use a platform like Crisp or Drift?

Drift & Crisp come from a common background. Drift started with a live chat in 2015 as Crisp did. From then these two platforms have grown towards different objectives.

Drift is dedicated at helping sales & marketing teams to generate more leads with less effort.

Drift is targeting the mid-upper market.

Crisp is dedicated at helping companies to humanize customers' relationship with better solutions.

Crisp is targeting the low-mid market.

So regarding Drift or Crisp, you can use them for :

Globally, these applications are very useful, they allow to unload teams from inefficient actions and offer an all-in-one solution for customer success!

Through this guide, we will cover the analysis of the live chat feature and the chatbot feature and explain why Crisp is a good alternative to Drift.

Crisp Vs Drift: Features comparison

First, let's have a basic look at features regarding Crisp & Drift. At first hand, they offer some identical feature

Live Chat Software Comparison

Live chat software comparison between Crisp & Drift

Knowledge base software comparison

As Drift does not offer a knowledge management system but an integration that lets reps answer using shortcuts, we felt it wasn't interesting to compare this feature with our knowledge management system software.

If you want to understand how we compare on this with other competitors, you can look at

You can find beneath the main features Crisp can offer for a knowledge base:

Chatbot software comparison

chatbot software comparison between Drift and Crisp

Crisp Vs Drift: Price comparison

As Crisp, Drift offers free access to the live chat so you can fully use their software at no cost.

But, if you want to go deeper, prices increase very fast and can be pretty much equivalent at Intercom or zendesk as they bill per operator.

Discover how Drift compares with Intercom thanks to this details comparison.

Drift pricing

Drift Pricing vs Crisp

For the full Drift suite that we reviewed, which is the equivalent of what Crisp offer, it would start at 400$/months for one agent.

That means if you want to bring your whole team, you have to add another 40$/months.

Crisp pricing

Regarding Crisp features, it starts at 95$ / month for 20 Agents. Check the Crisp pricing page.

Still, wondering why you should change? Ask us for a demo!

","comment_id":"5d5bbb6dc7dced046b40ee06","feature_image":"https://crisp.chat/static/blog/content/images/2019/08/crisp-vs-drift.png","featured":false,"visibility":"public","email_recipient_filter":"none","created_at":"2019-07-31T19:20:45.000+02:00","updated_at":"2024-04-03T11:53:44.000+02:00","published_at":"2019-08-19T03:16:08.000+02:00","custom_excerpt":"Building a conversational relationship with leads & customers is becoming a norm in 2019. Since 2015, Drift is on a mission to turn the internet into a conversation. Let's have a look at what they've built and how Crisp can be compared to this solution.","codeinjection_head":null,"codeinjection_foot":null,"custom_template":"custom-english","canonical_url":null,"tags":[{"id":"605485ce45f9741eefb9252e","name":"comparison","slug":"comparison","description":null,"feature_image":null,"visibility":"public","og_image":null,"og_title":null,"og_description":null,"twitter_image":null,"twitter_title":null,"twitter_description":null,"meta_title":null,"meta_description":null,"codeinjection_head":null,"codeinjection_foot":null,"canonical_url":null,"accent_color":null,"url":"https://crisp.chat/en/blog/tag/comparison/"},{"id":"605485ce45f9741eefb92534","name":"live chat","slug":"live-chat","description":null,"feature_image":null,"visibility":"public","og_image":null,"og_title":null,"og_description":null,"twitter_image":null,"twitter_title":null,"twitter_description":null,"meta_title":null,"meta_description":null,"codeinjection_head":null,"codeinjection_foot":null,"canonical_url":null,"accent_color":null,"url":"https://crisp.chat/en/blog/tag/live-chat/"},{"id":"630c8dcce80c08390b6df1b7","name":"#en","slug":"hash-en","description":"All the Crisp articles related to the English language","feature_image":null,"visibility":"internal","og_image":null,"og_title":null,"og_description":null,"twitter_image":null,"twitter_title":null,"twitter_description":null,"meta_title":null,"meta_description":null,"codeinjection_head":null,"codeinjection_foot":null,"canonical_url":null,"accent_color":null,"url":"https://crisp.chat/404/"},{"id":"63bed521a461052d7cd88eb8","name":"Buyer's guide","slug":"buyers-guide","description":"Find the best guides that will help you to choose the software that fits the best with your business.","feature_image":null,"visibility":"public","og_image":null,"og_title":null,"og_description":null,"twitter_image":null,"twitter_title":null,"twitter_description":null,"meta_title":"Buyers' guide for businesses","meta_description":"Looking for a dedicated buyers' guide? Here is a collection of articles that will help you to get it right.","codeinjection_head":null,"codeinjection_foot":null,"canonical_url":null,"accent_color":null,"url":"https://crisp.chat/en/blog/tag/buyers-guide/"}],"authors":[{"id":"605485cd45f9741eefb92501","name":"Antoine Goret","slug":"antoine","profile_image":"//www.gravatar.com/avatar/6ef23322b33cced3e817b64c1c61e44d?s=250&d=mm&r=x","cover_image":null,"bio":"Everything inboung strategy, growth and generative AI","website":"http://crisp.chat","location":null,"facebook":"antoine.gt.5","twitter":"@Ant0ine_Gt","meta_title":null,"meta_description":null,"url":"https://crisp.chat/en/blog/author/antoine/"}],"primary_author":{"id":"605485cd45f9741eefb92501","name":"Antoine Goret","slug":"antoine","profile_image":"//www.gravatar.com/avatar/6ef23322b33cced3e817b64c1c61e44d?s=250&d=mm&r=x","cover_image":null,"bio":"Everything inboung strategy, growth and generative AI","website":"http://crisp.chat","location":null,"facebook":"antoine.gt.5","twitter":"@Ant0ine_Gt","meta_title":null,"meta_description":null,"url":"https://crisp.chat/en/blog/author/antoine/"},"primary_tag":{"id":"605485ce45f9741eefb9252e","name":"comparison","slug":"comparison","description":null,"feature_image":null,"visibility":"public","og_image":null,"og_title":null,"og_description":null,"twitter_image":null,"twitter_title":null,"twitter_description":null,"meta_title":null,"meta_description":null,"codeinjection_head":null,"codeinjection_foot":null,"canonical_url":null,"accent_color":null,"url":"https://crisp.chat/en/blog/tag/comparison/"},"url":"https://crisp.chat/en/blog/crisp-vs-drift/","excerpt":"Building a conversational relationship with leads & customers is becoming a norm in 2019. Since 2015, Drift is on a mission to turn the internet into a conversation. Let's have a look at what they've built and how Crisp can be compared to this solution.","reading_time":4,"access":true,"og_image":null,"og_title":null,"og_description":null,"twitter_image":null,"twitter_title":null,"twitter_description":null,"meta_title":"Crisp Vs Drift - features and pricing comparison","meta_description":"Looking for a comparison between Crisp and Drift? Here is a full review.\nWe provide detailed information about Crisp Vs Drift.","email_subject":null,"frontmatter":null,"feature_image_alt":null,"feature_image_caption":null}